Privacy Policy
This Privacy Policy explains how Onicar (“we”, “our”, or “us”) collects, uses, and protects personal information collected through our website located at onicar.com.au.
This Privacy Policy applies in addition to the Terms and Conditions of our website.
Consent
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
What is Personal Information?
Under the Privacy Act 1988 (Cth), personal information is defined as information or an opinion about an identified individual, or an individual who is reasonably identifiable.
If information does not identify you or enable your identity to be reasonably determined, it will generally not be considered personal information.
What Information We Collect
The personal information we collect depends on how you interact with our website. The information we may collect includes:
• Name
• Email address
• Phone number
• Information you provide when contacting us or requesting a quote
We only collect personal information that is reasonably necessary to provide our services and respond to enquiries.
How We Collect Your Personal Information
We collect personal information when you:
• Submit a contact form or request a quote through our website
• Contact us directly by email or phone
• Interact with our website
We may also collect certain non-identifying information automatically through cookies and website analytics tools.
Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our website and allow us to improve its functionality.
We may also use analytics tools such as Google Analytics to collect anonymous information about website usage, including:
• Pages visited
• Time spent on the website
• Browser type and device information
This information does not personally identify you.
You can disable cookies through your browser settings if you prefer.
Purpose of Collecting Personal Information
We collect personal information in order to:
• Respond to enquiries and quote requests
• Provide detailing and ceramic coating services
• Communicate with clients about services or bookings
• Improve our website and customer experience
We may occasionally send marketing communications related to our services if you have contacted us or requested information. You may opt out of receiving these communications at any time.
Disclosure of Personal Information
We will not sell or rent your personal information.
Your personal information may be disclosed to trusted service providers who assist us in operating our website or running our business, such as website hosting providers or technical support services.
These parties are required to keep your information secure and confidential.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we take appropriate security measures, no method of transmission over the internet is completely secure.
Access and Correction
You may request access to the personal information we hold about you. If any information is inaccurate, incomplete, or outdated, you may request that it be corrected.
Complaints
If you have concerns about how your personal information has been handled, please contact us using the details below.
We will investigate any complaint and respond within a reasonable time.
If you are not satisfied with the outcome, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
Overseas Disclosure
We do not intentionally disclose personal information to overseas recipients.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or would like to access or correct your personal information, please contact us:
Onicar
Email: support@onicar.com.au
Website: onicar.com.au
